Privacy Policy

1. Data Controller

The entity responsible for processing the personal data collected on this website is :

SAS LE PLANICA
170 impasse des Hauts de Manessier
La Rosière
73700 Montvalezan – France

SIREN : 789 712 254
E-mail : info@leplanica.com
Phone : 04 79 04 31 80

2. Personal Information Collected

The website may collect personal data when you use the contact form.

The information that may be collected includes :

first name, last name, email address, phone number, and the content of the message sent.

Certain technical information necessary for the operation and security of the website may also be processed, such as your IP address, browser type, or certain connection data.

3. Purposes of Data Processing

The data collected is used to :

- respond to inquiries submitted via the contact form
- provide information about apartments, rates, or planning a stay
- follow up on communications with prospective and current customers
- process inquiries related to potential reservations
- ensure the website’s operation and security.

4. Legal Basis for Data Processing

When you contact Le Planica to request information, the processing of your data is based on SAS LE PLANICA’s legitimate interest in responding to your request.

When your request concerns the preparation or conclusion of a rental agreement, the processing may also be necessary for the performance of precontractual measures taken at your request.

When processing is based on your consent, you may withdraw that consent at any time.

5. Recipients of the data

The personal data collected is intended for SAS LE PLANICA and for individuals authorized to process the requests received.

It may also be made available—to the extent strictly necessary for their duties—to technical service providers involved in the operation, hosting, maintenance, or security of the website.

Personal data is not sold to third parties.

6. Shelf Life

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, and is then deleted or archived in accordance with applicable legal obligations.

Requests received via the contact form are retained for as long as necessary to process the request and follow up with the requester.

Data related to a contractual relationship or a lease may be retained for a longer period when necessary to comply with accounting, tax, or legal obligations.

7. Hosting and Security

The website is hosted by o2switch in France.

LE PLANICA, a simplified joint-stock company (SAS), implements technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, or disclosure.

Access to the website’s administration and to the data processed there is limited to authorized individuals.

8. Cookies and Trackers

This website uses cookies that are necessary for its proper functioning, as well as, when necessary, cookies or trackers associated with certain third-party services.

Consent management is handled using Complianz. Visitors can accept, decline, or change their preferences at any time.

For details on the cookies used : Cookie Policy

9. Third-Party Services

Some features of the site may use services provided by third parties.

10. Your Rights

In accordance with applicable regulations, you have the following rights regarding your personal data :

the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to object, and, where applicable, the right to data portability.

You may also withdraw your consent at any time when processing is based on consent.

To exercise your rights, you may contact :

info@leplanica.com

The identity of the requester may be verified when necessary to prevent an unauthorized person from accessing a third party’s data.

11. Complaint Filed with the CNIL

If, after contacting Le Planica, you believe that your rights regarding your personal data have not been respected, you may file a complaint with :

Commission Nationale de l’Informatique et des Libertés (CNIL)

www.cnil.fr

12. Links to External Websites

The website may contain links to third-party websites, including those of partners or tourism organizations.

This privacy policy applies solely to the website www.leplanica.com. Planica is not responsible for the privacy practices of external websites.

13. Changes to the Privacy Policy

This Privacy Policy may be amended to reflect changes to the website, the services used, or applicable regulations.

Last updated : October 11, 2026